Khoros Trust Center
We take our commitment to protect your company, employees and customers seriously. This is why the most trusted global brands with a high need for regulatory controls entrust Khoros with their data.
CAPABILITIES
Security capabilities
Our comprehensive security framework is designed to protect your data at every level.
Security Operations
Secure Application Development
Physical Security
Khoros primarily hosts its products in Amazon Web Services (AWS) datacenters located in the US, Ireland, and Australia. AWS maintains ISO 27001, SOC2 Type II, and several other data security and privacy certifications.
Incident Response
Khoros follows well-established policies and procedures to effectively manage the lifecycle of a security incident from detection to post-incident review. The consistent response is meant to minimize exposure and protect customer data.
Business Continuity & Disaster Recovery
Risk Management
Khoros operates a mature risk management program, which includes periodic security risk review and management oversight. The outcomes of risk analyses on critical systems are documented, and remediation is executed based on priorities.
Third-Party Vendor Management
Khoros engages third party vendors to provide services most effectively to our customers. To protect your data and maintain the Khoros security posture, we establish contractual agreements that require these vendors to adhere to requirements laid out by Khoros.
Certifications & compliance
Industry-recognized certifications demonstrate our commitment to security.
Certifications & compliance
Industry-recognized certifications demonstrate our commitment to security.
Certifications & Compliance
Industry-recognized certifications demonstrate our commitment to security.
Resource Center
Access our security and compliance documentation.
Additional questions? We have answers.
Legal
For general legal questions and notices, please email legal@khoros.com.
Privacy and subject access request
If you have a subject access request, email privacy@khoros.com.
Compliance
For general compliance questions, please email compliance@khoros.com. To report an ethics or compliance violation, you can contact us here.
Security
For customer questions about Khoros’s information security and data protection, or to request a copy of our compliance documentation, reach out to your CSM or account team. For all other inquiries, you can contact us here.
Khoros suppliers
If you are a Khoros supplier and need to contact us, please email Procurement at procurement@khoros.com or Accounts Payable at ap@khoros.com.
Trusted by Leading Brands
