Aurora AI transforms your Community.

Stop managing threads. Start building knowledge.

BENEFITS

Build the Community your audience actually wants

Every community is different

Aurora AI gives you forums, blogs, knowledge bases, groups, ideas, events — all in one platform.

CONTENT Content Types & Conversation Styles

Forums, Blogs, Knowledge Base, Ideas, Events, Groups
Design the right experience for every audience segment
Serve support, engagement, education, and feedback in one platform

WORKFLOW Content Workflow & Publishing

Distinct roles for Authors, Editors, and Publishers
Draft → Review → Approval → Scheduled Publication pipeline
Timezone-aware scheduling with role-specific notifications
Ensures quality, consistency, and compliance at scale

ARCHIVE Content Archive & Hygiene

Archive discussions, blogs, KB articles, ideas, and events
Eliminate outdated or misleading content automatically
Keep large communities organized and trustworthy

GUIDES KB Guides & Structured Help

Multi-page table-of-contents style knowledge articles
Step-by-step walkthroughs and structured how-to content
Reduces support volume by surfacing self-service answers

Never lose control of look, feel, or language

Your community should look and feel like your brand — not a generic template. Aurora AI gives you full visual control through a real-time designer, flexible page layouts, custom fields, and built-in localization — so every page, every language, and every detail reflects your identity.

DESIGN Theming & Visual Customization

Aurora AI Designer with real-time visual editing
Git repository for direct customization
CSS Modules, PostCSS, mixins, and component-level scoped styling
Full control over layout, typography, and brand expression

LAYOUT Page Templates & Quilt System

Flexible layout framework for drag-and-drop page composition
Reusable page templates and quilt-based component arrangement
Responsive layouts that adapt across devices

DATA Custom Fields & Metadata

Extend content models with custom fields on any content type
Structured metadata for advanced filtering and search
Flexible data architecture that adapts to your business needs

LANGUAGE Localization & Text Properties

Full multi-language support with text property overrides
Localize every label, button, and message across your community
Deliver native-language experiences for global audiences

Build and Customize Without Limits

Aurora AI gives your development team a modern, open platform that accelerates time-to-value. Deploy faster with React and GraphQL, extend freely with open APIs, and integrate seamlessly with your enterprise stack.

Explore the full technical architecture →

STACK Modern Development Stack

React-based client-side components with GraphQL integration
Handlebars server-side rendering with CSS/PCSS modules
Local hot reload for rapid development cycles
Full Apollo Client integration for data management

COMPONENTS Custom Component Development

Build client-side React components or server-side Handlebars components
Scoped CSS modules prevent style conflicts
Localization support through text properties
Extend the platform with tailored experiences

API GraphQL API

Request only the data you need — no over-fetching
Perform multiple operations in a single call
Consistent API for internal and external development
Replaces Classic REST with a cleaner, faster model

GIT Git-Based Development Workflow

Branch, merge, and version control for community code
CI/CD pipeline integration for automated deployments
Environment-based staging and production workflows
Professional engineering practices built into the platform

Secure, scalable, enterprise-ready

Enterprise communities need enterprise-grade trust. Aurora AI delivers SAML 2.0 and OAuth SSO, advanced moderation tools, and customizable notification systems — so your community stays secure, compliant, and engaging at any scale.

AUTH Authentication & SSO

SAML 2.0 single sign-on with multiple identity providers
OAuth 2.0 grant flow with token management
Multiple SSO providers in a single community
Seamless integration with enterprise identity systems

SAFETY Moderation Enhancements

Automated moderation rules and content filtering
Human review queues with escalation workflows
Spam prevention and abuse detection
Keep your community safe and on-brand at scale

NOTIFY Notifications & Email

Customizable email notification templates
Event-driven alerts for community activity
User-controlled notification preferences
Drive re-engagement without overwhelming members

Connect to everything that matters

Your community doesn’t exist in a vacuum. Aurora AI’s SDK, REST endpoints, real-time firehose, and bulk data APIs let you integrate with CRMs, data warehouses, analytics platforms, and custom applications — so community data flows wherever your business needs it.

Explore the full technical architecture →

BUILD Modern Dev Stack

React, GraphQL, Git — familiar tools with hot reload and branch-based workflows.

EXTEND Open APIs & SDK

SDK, REST, and serverless endpoints — add custom logic without managing infrastructure.

CONNECT Enterprise Integrations

Firehose, Bulk Data API, and GraphQL connect Aurora AI to your CRM and analytics stack.

SDK Aurora AI Software Development Kit

Purpose-built SDK for building on the Aurora AI platform
Accelerates custom integration development
Comprehensive documentation and developer tooling

REST REST API Endpoints

Full CRUD operations on community data
Granular access to users, content, categories, and more
Programmatic community management at scale

STREAM Community Firehose

Real-time event streaming for community activity
Feed data into analytics, CRM, or alerting systems
Never miss a signal from your community

BULK Bulk Data API

Large-scale data export for warehousing and analytics
Batch operations for migrations and bulk updates
Enterprise-grade throughput for data-intensive workflows

Empower every team to move fast

Whether you’re migrating from Classic or building from scratch, Aurora AI’s modernization tools, role-based previews, and streamlined content management let every team — from admins to developers to community managers — work confidently and ship without friction.

MIGRATE Modernization & Content Controls

Structured migration path from Classic to Aurora AI
Content restructuring and node-type migration tools
Move your community forward without losing history

PREVIEW Role Previews in Development

Preview your community as any role before deploying
Catch permission and visibility issues before they go live
Ship with confidence across admin, moderator, and member views

Aurora AI value per role

Aurora AI supports the full range of teams involved in managing enterprise communities. Each group benefits from tools that match their daily workflows while supporting long-term governance, scale, and innovation.

For Enterprise Leaders

Aurora AI turns your community into a measurable business asset that drives support deflection, customer retention, and revenue growth.

Reduce support costs with AI-powered self-service that resolves questions before they become tickets
Increase customer retention through deeper engagement and peer-driven advocacy
Gain real-time visibility into community health, sentiment, and business impact
Scale globally with enterprise-grade security, SSO, and compliance built in

For Community Managers

Aurora AI gives community managers intelligent tools that automate routine work so you can focus on strategy, engagement, and growing a thriving community.

Let AI handle moderation, content tagging, and routine member questions automatically
Surface the right content to the right members with intelligent recommendations
Identify and nurture your most valuable contributors with AI-powered member insights
Launch and iterate on community programs faster with flexible, no-code configuration

For IT and Security Teams

Aurora AI meets your security, compliance, and infrastructure requirements out of the box — so you can approve with confidence and deploy without friction.

Enterprise SSO, role-based access controls, and audit logging standard
SOC 2 Type II certified with data residency options for global compliance
Modern cloud-native architecture with 99.9% uptime SLA
Open APIs and pre-built integrations with Salesforce, Zendesk, and your existing stack

For Developers

Aurora AI gives developers a modern, open platform designed to accelerate time-to-value and reduce maintenance overhead.

Ship custom community experiences faster with less code
Iterate rapidly with familiar tooling and modern workflows
Connect to any system in your enterprise stack without vendor lock-in
Extend freely — your customizations stay yours through every upgrade

Explore the full technical architecture →

See how Aurora AI transforms your Community