Governance & Security
Ensure every team can work quickly and confidently. Iris® AI enforces your organization’s policies across roles, workflows, and channels so global operations stay secure, consistent, and compliant.
Why enterprises rely on Iris® AI for governance
Access control built for complex organizations:
Give global teams the exact permissions they need while maintaining full oversight.
- Granular roles for marketing, service, and administration
- Multi-level permission structures
- Role-based exemptions for moderation and review
- Clear separation of duties across regions and teams
- Workspace-level governance and support for multi-brand environments
- Consistent rule sets across publishing, care, and analytics
Compliance safeguards that reduce operational risk:
Iris® AI supports enterprises operating in regulated industries and across multiple geographies.
- Full audit trails for every user action
- Support for regional data residency
- GDPR conscious processing
- Configurable approval and moderation policies
- Consent management with templates and tracking
- Moderation controls that include spam detection and content review queues
- Clear workflows that enforce compliance throughout content creation and customer engagement
Unified administration across users, channels, and workflows:
Manage governance centrally so administrators gain clarity and teams stay aligned.
- Centralized channel management
- Unified user directory and provisioning
- Shared tag and label systems across publishing, care, and analytics
- Consistent governance applied across all workflows
- Approval queues and multi-step review processes
- Mobile approvals for faster decision-making
A secure operational foundation for global brands:
Built for organizations with distributed teams and strict oversight requirements.
- Multiple SSO options
- Localization support
- Secure integrations with major platforms
- Scalable guardrails for enterprise risk management
- Comprehensive audit logs to support investigations and regulatory reporting
How Iris® AI strengthens governance
Less risk exposure:
Consistent policies and complete auditability reduce compliance gaps.
More accountability:
Track who did what and when across publishing, care, and listening.
Clearer organizational structure:
Defined roles keep teams aligned while administrators maintain visibility.
Fewer administrative bottlenecks:
Centralized controls speed up onboarding and streamline ongoing changes.