Support

Bring Your Own Bill · Published pricing

A discount you have to whisper is an apology.

This one
is published.

You should be suspicious when an enterprise software company publishes a large discount. I would be.

So here is the arithmetic, and then you can decide.

No demo required to receive a written price. New customers only.

The published formula

50%

Off year 1

25%

Off year 2

25%

Off year 3

Based on the community-platform line from your current bill.

Plus: you don’t start paying Khoros until your current contract expires — up to twelve months out — and standard migration to Aurora AI is free on order forms signed by December 31, 2026.

02 · How this category prices

Every price in this category is negotiated in a room the customer is not in.

There is a list price whose only function is to be cut, a discount schedule nobody publishes, and an outcome that depends on who negotiated hardest rather than on any rule. That is the normal way this market prices, ours included, and it is the practice this offer is designed to end.

Traditional enterprise pricing

List price

Private discount

Negotiation

Unknown final price

The outcome depends on who negotiated hardest.

Bring Your Own Bill

Your current bill

Published formula

Written price

The same rule as everyone else

The outcome depends on arithmetic you can run yourself.

You have two options when you decide to price differently. You can keep the old list price and give the difference away deal by deal, to whoever pushes hardest. Or you can publish the number and let anyone hold you to it.

We published it.

Using the community-platform line from your current bill, you’ll get 50% off the first year and 25% off the second and third years on any deal we can price. The comparison basis is printed. What is excluded is printed. Who we can price is printed, so you can check whether it applies to you before you send us anything. All of it is on this page, at the same size as everything else.

Comparison basis

Published

Exclusions

Published

Eligibility

Published

Discount

Published

Not a fire sale

The conditions are part of the offer.

We want to be precise about why the conditions matter, because the conditions are the whole difference between this and a fire sale.

A three-year term and a maintained commitment are what make a published discount sustainable rather than a one-quarter stunt. They are printed here, in the same type as the discount itself, so nothing about this offer arrives later as a surprise.

The best part: you do not pay us while you are still paying them.

Now

Contract ends

Your current contract

You keep paying them. Sign, and migrate to Aurora AI, at any point in this window.

Billing begins here

Khoros billing

Starts the day your current term ends — up to twelve months out.

Your billing starts the day your current term ends, up to twelve months out. We pay for the migration. You get a written price in five business days without sitting through a demo, and you can check that price against a document we did not write, which is your own invoice.

No double payment

Your Khoros billing begins when your current contract ends.

Free migration

Standard migration is free on order forms signed by December 31, 2026.

Five-business-day price

Receive a written price without sitting through a sales demo.

The benchmark

You can check that price against a document we did not write: your own invoice.

If we cannot price your line, you get that in writing too, with the reason. If we are wrong about any of it, you find out while you are still paying somebody else, which is the cheapest possible moment to find out.

If we can't price it, we'll say so in writing.

Your current invoice

Illustrative

Professional services

$ — — —

Community platform

$XXX,XXX

↑ This is the comparison basis

Third-party pass-through

$ — — —

Usage above committed volume

$ — — —

Program details

Bring Your Own Bill

Here’s how this program works.

Year 1

50% off

Year 2

25% off

Year 3

25% off
New customers only. Based on the community-platform line of your current bill.

Every qualifying deal receives the published discount if:

01

New customer

Requires a current competitor contract.

02

Three-year term

You sign a three-year agreement.

03

Maintain  volume

Your committed volume is at or above your current contracted level — total visits, or equivalent contracted usage.

What the comparison does not include

Professional services

Quoted separately.

Third-party pass-through costs

Quoted separately.

Usage above committed volume

Quoted separately.

Professional services, third-party pass-through costs, and usage above committed volume are quoted separately and are not part of the comparison.

Verification

Offer requires a signed order form and is subject to a verified copy of your current agreement.

Free migration to Aurora AI

On order forms signed by December 31, 2026.

Standard migration scope is defined in your order form; custom integration and bespoke design work are quoted separately.

Standard migration

Included

Custom integrations

Quoted separately

Bespoke design

Quoted separately

How it works

01

Bring your bill

Provide a verified copy of your current community-platform agreement.

02

We price it

We determine whether the applicable line qualifies.

03

Get the number

Receive a written price within five business days.

04

Migrate before you pay

Move to Aurora AI while your current contract is still running. Khoros billing begins when that term ends.

Bring Your Own Bill

You already have the document you need, to check our math.

Send us the community-platform line from your current agreement and receive a written price based on the published program.

50 / 25 / 25

Published

Your agreement is used only to verify eligibility and establish the comparison basis. Written response within five business days. No demo required. New customers only.