Support

Bring Your Own Bill.
We'll cut it in half.

50% off year one. 25% off years two and three, calculated from the community-platform line of your current bill.
Written price delivered in five business days. No demo required. New customers only.

The published formula.

Year 1

50% off

Year 2

25% off

Year 3

25% off

Applied to the community-platform line of your current bill. 

You do not pay us while you're still paying them.

Mid-contract? No problem. Sign and migrate now; Khoros billing starts the day your current term ends, up to twelve months out.

You keep paying your current vendor

Contract ends

Sign and migrate to Aurora AI at any point in this window

Standard migration is free on order forms signed by March 31, 2027.

Billing begins here

Khoros billing

Starts the day your current term ends — up to twelve months out.

We cut one line. This one.

Take your own invoice and find the community-platform line. That’s the comparison basis, not your total bill. Everything else is quoted separately, so you can check our arithmetic against a document we didn’t write.

Your current invoice

Illustrative

Professional services

$ — — —

Community platform

$XXX,XXX

↑ This is the comparison basis

Third-party pass-through

$ — — —

Usage above committed volume

$ — — —

Free migration to Aurora AI.

On order forms signed by March 31, 2027.

Standard migration scope is defined in your order form; custom integration and bespoke design work are quoted separately.

Eligibility.

01

New customer

Requires a current competitor contract.

02

Three-year term

You sign a three-year agreement.

03

Maintain  volume

Your committed volume is at or above your current contracted level.

You already have the document you need.

Send the community-platform line from your current bill. We’ll tell you what it costs under the published formula, in writing, within five business days.

Your bill is used only to verify eligibility and establish the comparison basis. Written response within five business days. No demo required. New customers only.